Dashboard
Messages — last 14 days
Today's briefing
Your plan
This month's charges
Hot leads
Channels
Inbox
AI Agents
Training data
Give the agents your full website so they can answer from real product pages, not just the knowledge box above. Add your sitemap URL to crawl every page, or upload documents (PDF, TXT, MD, CSV) — price lists, catalogues, policies. Re-crawl any time to pick up changes.
| Source | Type | Status | Pages / chunks | Last synced | |
|---|---|---|---|---|---|
| No training data added yet. | |||||
AI usage this month
Follow-ups
Drafts written by the Follow-up Agent for conversations that went quiet. Edit, send, or dismiss — nothing goes out without you unless auto-send is on.
| Contact | Score | Draft | Created |
|---|
Call Recordings
Upload a call from a contact's inbox thread (🎤 button), or point your telephony provider at the calls webhook shown under Agents → Voice. Each recording is transcribed, summarised and scored.
| Contact | Source | Length | Status | Score | Summary |
|---|
Bookings
Settings
| Time | Guest | Party | Status | Deposit | Requests |
|---|
Waitlist
| Guest | Party | Date | Time window | Status |
|---|
Store & Automations
Orders
Abandoned Carts
Open carts get a recovery message automatically after the delay set under Store → Automations (WhatsApp needs an approved template outside the 24h window).
| Customer | Items | Value | Status | Reminders | Created |
|---|
Products
Contacts
Templates
WhatsApp must approve every message you send out to people. 1. Write it and save. 2. Click Submit to Meta (needs your WhatsApp number connected) — approval usually takes a few hours; click Sync to check. 3. Once approved, use it in campaigns and store automations. Already approved it inside Meta Business Manager? Use Mark approved.
Adding a header lets this template carry an image, video or PDF in campaigns and store automations — Meta reviews it once with your uploaded file as the sample.
Live preview
See exactly how this looks before you submit it to Meta for approval.
| Name | Body | Header | Category | Status |
|---|
Media Library
Upload product photos, videos or PDFs once and reuse them across templates with 📁 From library above, instead of re-uploading the same file from your device each time.
| Name | Type | File | Size | Added |
|---|
Campaigns
A campaign sends one approved message to a group of people at once — a sale, a new collection, a festival greeting. Three steps below, then press Send now (or Schedule) on the campaign once it appears in the list.
New campaign
Live preview
| Name | Template | Audience | Status | Sent / Total | Read | Failed | Revenue |
|---|
Smart Campaigns
Every recipient gets their own product's photo and a live link back to it — not one shared image for everyone. Needs an approved WhatsApp template with an image header and 3 variables: name, product name, product link.
Strategy
Live preview
| Name | Strategy | Template | Status | Sent / Total | Failed |
|---|
Welcome Message
Sent automatically the first time a new contact messages you on WhatsApp.
Message signature
Automatically added to the end of every AI Support Agent reply and Follow-up draft — so a customer always has a direct way to reach you, even if the AI can't fully help. Never added to an approved WhatsApp template (Campaigns, Store automations) or to your own manually-typed replies.
Flow Builder
When an inbound message contains the trigger keyword, step 1 sends. Each following reply from that contact sends the next step.
New flow
| Name | Trigger | Steps | Status |
|---|
Short Links
| Short URL | Destination | Clicks |
|---|
CTA URLs
Named, trackable links to paste into template buttons and campaign copy.
| Name | Tracking URL | Destination | Clicks |
|---|
Interactive Lists
WhatsApp list-picker messages. Send one to any WhatsApp contact from the inbox's "Send list…" dropdown.
| Name | Body | Rows |
|---|
Floater Widget
A floating WhatsApp button for any website — paste the one-line embed snippet before </body>.
| Name | Phone | Clicks | Embed snippet |
|---|
Channels
Usage
What your account actually cost to run this month — resets at the start of each calendar month.